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Nimetic · 01-19-2008, 07:26 PM

Ok. Have you turned off all personal firewalls? You probably have, I'll ask anyways.

Sometimes I forget (or am not told) that this stuff is installed. It can really confuse me if I'm working through my standard troubleshooting procedure and forget to check.

Other than that.. It sounds like you are using DHCP. I take it that you are unable to (and have tried) as static IP address? If not, hows about you try that and see if you can connect to the modem. I'm assuming that your modem is controlled via a web page?

Usually it'll be something like 192.168.1.1

Bloody desktop support. They always do that - and they learn absolutely nothing from it.

01-19-2008, 07:26 PM	#8 (permalink)
Nimetic Junkie Location: Melbourne, Australia	Ok. Have you turned off all personal firewalls? You probably have, I'll ask anyways. Sometimes I forget (or am not told) that this stuff is installed. It can really confuse me if I'm working through my standard troubleshooting procedure and forget to check. Other than that.. It sounds like you are using DHCP. I take it that you are unable to (and have tried) as static IP address? If not, hows about you try that and see if you can connect to the modem. I'm assuming that your modem is controlled via a web page? Usually it'll be something like 192.168.1.1 Bloody desktop support. They always do that - and they learn absolutely nothing from it. Last edited by Nimetic; 01-19-2008 at 07:28 PM.. Reason: Automerged Doublepost