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Originally Posted by Halx
So far, two key ingredients for an appealing website are customer reviews and product recommendations based on other customer purchases. This is valuable information.
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I wonder if anyone would purchase designer furniture online.
I'm sure I would. Long before internet shopping came along, I'd bought sofas over the phone from a place in NC. I first picked the brains of salespeople in a store, then called NC because it saved me over half the price.
Also, what would DISCOURAGE you from buying from a particular website?
Feedback numbers and cost. I'm big on savings and just as particular about customer service. There's probably a few smaller things, like navigation and descriptives that would discourage me. I like things upfront and simple.