Tilted Forum Project Discussion Community - View Single Post - Shopping Online

biznatch · 01-16-2008, 07:12 PM

Well I don't really like answering in survey form, so I'll just give my general experience of online shopping.
I usually buy from the big sites, like Buy.com (I love Buy), and Amazon. Sometimes when I need something less "popular", I need to go to smaller websites, although generally they are less experienced, less good in terms of customer service, etc (I usually go to those sites for hard to find video game stuff, like the ps2 controller adapter that allows one to use it on the PC).
I love how easy these sites are, and all the good deals (free shipping, huge clearance sales, etc), however I hate returning products, it's often more complicated than just going to the store you got it from, and some of these companies return policies are annoying and/or unfair, IMO.(Restocking fees, etc)

I think a lot of these e-commerces, when they a big inventory, could benefit from a better search feature.. I often fish around for longer than I want to to find a specific product (for example, looking for a console and finding video games for it, and yes, I do know how to search, I just think it often could be done better).
Something really important for me is the possibility, and availability of user reviews (star ratings just don't do much for me). Often times some of the reviews are done for money, at least it seems that way, but you can usually tell. I also like newegg's presentation of the item: several pictures of the actual item, not the box it comes in, from several angles.
I think there should be a thread on e-commerce, I know I'm very interested in it and I bet a lot of other people are too. We could exchange ideas for businesses, marketing/advertising techniques, and all the different aspects of e-business.

01-16-2008, 07:12 PM	#27 (permalink)
biznatch Junkie Location: France	Well I don't really like answering in survey form, so I'll just give my general experience of online shopping. I usually buy from the big sites, like Buy.com (I love Buy), and Amazon. Sometimes when I need something less "popular", I need to go to smaller websites, although generally they are less experienced, less good in terms of customer service, etc (I usually go to those sites for hard to find video game stuff, like the ps2 controller adapter that allows one to use it on the PC). I love how easy these sites are, and all the good deals (free shipping, huge clearance sales, etc), however I hate returning products, it's often more complicated than just going to the store you got it from, and some of these companies return policies are annoying and/or unfair, IMO.(Restocking fees, etc) I think a lot of these e-commerces, when they a big inventory, could benefit from a better search feature.. I often fish around for longer than I want to to find a specific product (for example, looking for a console and finding video games for it, and yes, I do know how to search, I just think it often could be done better). Something really important for me is the possibility, and availability of user reviews (star ratings just don't do much for me). Often times some of the reviews are done for money, at least it seems that way, but you can usually tell. I also like newegg's presentation of the item: several pictures of the actual item, not the box it comes in, from several angles. I think there should be a thread on e-commerce, I know I'm very interested in it and I bet a lot of other people are too. We could exchange ideas for businesses, marketing/advertising techniques, and all the different aspects of e-business. __________________ Check it out: The Open Source/Freeware/Gratis Software Thread Last edited by biznatch; 01-16-2008 at 08:24 PM..