Quote:
Originally Posted by blktour
they are nice but thats about it. they dont ever try to save you money or offer you specials, or tell me ways how to save. its like they are only nice when i call them. they call Corporal H. instead of Mr.
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I don't like
them calling me Sergeant Crompsin. Creeps me out.
USAA saved me a quite a bit of cash on my premium by dropping some "factors" earlier than normal after a phone call and a mention of dissatisfaction. They didn't have to do that but they did it on their own, it was a casual call regarding a quote for another vehicle. They're a business and it's good business to keep customers.
*shrug*