In the story as presented the guy is at fault for not calling as promised - and his commitment to her is called into question by the failure to make the call.
The girl called repeatedly and angrily which is never a good sign of calm mood - so it's unfair to call her purely needy - she may have just had crappy judgement because she was angry and worried.
That said, it's always better to act calmly and leave yourself room to manoeuvre.
If a friend of mine told me that story, I'd ask her why she didn't send a text message after half an hour, rather than waiting hours and calling someone else, when the bloke had his own phone.
He was a jerk, but she behaved naively.
Nobody comes out smelling of roses.
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Overhead, the Albatross hangs motionless upon the air,
And deep beneath the rolling waves,
In labyrinths of Coral Caves,
The Echo of a distant time
Comes willowing across the sand;
And everthing is Green and Submarine
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