Tilted Forum Project Discussion Community - View Single Post - Here is the part where I tell you what to think

ubertuber · 11-03-2007, 01:00 PM

Typically you train them on everything they have to know within about 6 days, which also includes all university policies, procedures, how to identify problems and make appropriate referrals, the necessary role-playing exercises to get them up to speed, getting to know each other, and the operational details of opening the facility up - so things like maintenance requests, decoration, condition assessments, etc. You also do in-service things periodically, but in practice those mostly end up being in support of seasonal activities for which you need spot-training. Add to this the fact that they're really just college kids and their levels of qualification (social skill wise), competence (common-sense wise), and motivation vary dramatically. In other words, training them enough to do the things they were asked to do isn't really practical.

So really, they aren't trained in a way that you'd want them to represent the school in most sensitive matters. The way you handle that is by making sure that their job description and protocols never allow them to do something that may involve liability or representing the school officially without having professional staff present or involved in the decision making process.

11-03-2007, 01:00 PM	#50 (permalink)
ubertuber spudly Location: Ellay	Typically you train them on everything they have to know within about 6 days, which also includes all university policies, procedures, how to identify problems and make appropriate referrals, the necessary role-playing exercises to get them up to speed, getting to know each other, and the operational details of opening the facility up - so things like maintenance requests, decoration, condition assessments, etc. You also do in-service things periodically, but in practice those mostly end up being in support of seasonal activities for which you need spot-training. Add to this the fact that they're really just college kids and their levels of qualification (social skill wise), competence (common-sense wise), and motivation vary dramatically. In other words, training them enough to do the things they were asked to do isn't really practical. So really, they aren't trained in a way that you'd want them to represent the school in most sensitive matters. The way you handle that is by making sure that their job description and protocols never allow them to do something that may involve liability or representing the school officially without having professional staff present or involved in the decision making process. __________________ Cogito ergo spud -- I think, therefore I yam Last edited by ubertuber; 11-03-2007 at 01:03 PM..