External drive wont show up
ok....Im sure I prob wont explain this right or give all the information you need but here goes
Dave acquired a hitachi hard drive that he is trying to get to work and an external drive on his gateway laptop.
We bought an enclosure (plug and play and powered by the usb cable) neither his computer (nor mine which is an acer aspire 9300) will recognize it.
I've searched all the tech forums and it seems when this happens what needs to be done is to go into disk management and either reassign the drive letter or reformat from there...our problem is that it does not show up there, nor does it show in device manager.
the enclosure lights up and you can hear the drive running and even though both laptops tell you that its found new hardware.....it doesnt show up anywhere. We have installed the drivers from the cd that came with the enclosure and thats making no difference either
We have tried the drive with and without a jumper, its making no difference at all.
when its plugged in, it doesnt seem to affect his at all, but when its plugged in mine it completely freezes it up and I cant do a thing.
Any advice?
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