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Okay, I'll be the Devil's advocate, possibly. One of the geniuses of this show is that the characters often are far more subtle than is let on.
Remember, Michael's whole angle during that episode was that technology will never replace human contact at the costumer service level. Could it be that he deliberately drove the car (a rental) into the lake to prove that technology can suck? Remember him insisting to Dwight that the navigation system told him to turn right?
As we saw in Season 3, the writers are very clever in creating the characters with more depth than we expected. I wouldn't put it past them to make Michael's driving into the lake deliberate. But then, after running over Meredith, maybe they're just trying to show us that Michael is one horrendous driver.
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"I can normally tell how intelligent a man is by how stupid he thinks I am" - Cormac McCarthy, All The Pretty Horses
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