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Originally Posted by roachboy
i had a friend who worked at a subway who told me a story about never emptying the meat trays--instead, they would put a thin veneer of fresh meat on top of whatever was already in the tray--if the person making the sandwich reached too far into the tray, then you would get bad meat in your sandwich. now i understand that this was something done by a particular group of alienated high school kids who worked one subway in ithaca new york: but the story nonetheless grossed me out so completely that i wont eat there. ever. and i dont even know if the story is true.
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That story is definitely true. I worked in a kitchen for 6 years and the other employees did this often. I usually did the salad bar there. When I did it, I made sure that every single item in every bucket on the salad bar were rotated with fresh food twice daily. That way, no bucket can go more than 1 day without being emptied because the older food was pushed to the top.
The other employees...well, let's just say that one summer I didn't do the salad bar for the 4 summer months. At the end of the summer, I did the salad bar and discovered 2 or 3 buckets that hadn't been rotated in...4 months. At the bottom was mold so old that it was solidified into a green brick.
People are lazy and don't give two shits about customer service quality.
I went to my boss and asked for a new rule to be made: dump the entire salad bar in the trash every week no matter what. That way it's impossible to have that happen. From then on the salad bar was fine.