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Originally Posted by JumpinJesus
This was something my father uses. Whenever someone complains about something, he'll listen to the complaint, then say, "That's great. What are you going to do about it?"
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One of the better COs I had in the Navy pretty much told everyone that if they had a complaint, not to come to him unless they had a proposed solution. If they violated that suggestion, and didn't have said proposed solution, he pretty much told them to GTFO.
I adopted his method. In the civilian world, you have to tone down the language, but I just don't waste a lot of time with the complainers. I've even had a couple of the worst ones finally admit, after wasting a great deal of my time, that they just LIKE complaining.
They're going to have to do it with someone else, though. Sooner or later, I get rid of the ones who are poison.