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We had a problem with our design center designer. First, we had to make an entire 2nd trip from California to Colorado just for the appointment because there was "just no way" to squeeze us in during out first trip to Co, despite having 3 full days in town to do so. When we did get back for the appointment, we felt rushed through the process, and when we were done, we left without getting copies of all of our choices. We even asked about it, "No, I have it all on my computer." she said.
Flash forward a few weeks, she contacts us, blaming us for taking all of her notes from our appointment because she cannot find our choices. "No, we left with nothing, you had it all on your computer, remember?" She still didn't beleive us and we had to piece together our choices via e-mail. We eventually had it all locked down and were forced to sign a fax of these choices.
When the house starts getting our stuff put in, there were several things wrong, and the builder was unwilling to make changes because we "signed off" on the choices. Turns out this same chick wrote down the wrong things on what we signed. We had to fight tooth and nail to get everything right, and this chick's boss FINALLY realized that she was to blame and made everything the way we wanted them in the first place. I could still tell by one of her comments that "This will not be a good house for us, but we'll make the changes anyway." Not a good house meaning they won't be making much money, well too fucking bad! Your absent-minded bitch of a designer was the one who fucked up at every turn (too many to actually list) so you eat the cost.
So my advise is never leave a meeting where decisions are made without getting copies of what was decided upon.
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If you have any poo... fling it NOW!
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