Originally Posted by Cynthetiq

Since I cannot sleep, I'd also like to add that more than likely everyone had to endure everyone else at the gate for 11 hours due to the delay. To say that it had just been "10 minutes" is shortsighted, it isn't like she just showed up and walked on the plane.

I do have to ask since others state my expectation is that I be more tolerant, just how long should I be tolerant for? Is 11 hours enough?