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warrrreagl · 07-15-2007, 08:46 AM

Wow, this is a great response, folks. I am definitely enjoying the exchange of knowledge here, and I'm learning a lot.

Shipping & Handling - As a free-market consumer, I expect and accept that businesses mark up their items for more than they paid for them, and that they use the profit to pay employees, restock items, etc., etc. I understand THAT is where employee salary comes from - profit margin gained from item markup. However, if Amazon is charging $2 less for a book than BAM and then turns around and charges $2 more for shipping and handling in order to make up the difference, then that is a deceptive, corporate scam and is definitely checkout fraud. And its exactly what I'm complaining about.

I have also tried to make it clear that I don't believe individual stores and individual managers and employees are responsible for perpetrating these frauds on their own. Many of you have pointed out that their systems are too bogged down, too centralized, too outdated, too updated, and/or too understaffed to handle the mistakes. But, once again, that bolsters my assertion that this is a fraud at the corporate level - not at the local level. Corporate offices seem to be well-aware of these anomalies and they won't take steps to fix them unless a) they get caught, or b) they lose profits. And passive compliance = fraud.

07-15-2007, 08:46 AM	#16 (permalink)
warrrreagl pinche vato Location: backwater, Third World, land of cotton	Wow, this is a great response, folks. I am definitely enjoying the exchange of knowledge here, and I'm learning a lot. Shipping & Handling - As a free-market consumer, I expect and accept that businesses mark up their items for more than they paid for them, and that they use the profit to pay employees, restock items, etc., etc. I understand THAT is where employee salary comes from - profit margin gained from item markup. However, if Amazon is charging $2 less for a book than BAM and then turns around and charges $2 more for shipping and handling in order to make up the difference, then that is a deceptive, corporate scam and is definitely checkout fraud. And its exactly what I'm complaining about. I have also tried to make it clear that I don't believe individual stores and individual managers and employees are responsible for perpetrating these frauds on their own. Many of you have pointed out that their systems are too bogged down, too centralized, too outdated, too updated, and/or too understaffed to handle the mistakes. But, once again, that bolsters my assertion that this is a fraud at the corporate level - not at the local level. Corporate offices seem to be well-aware of these anomalies and they won't take steps to fix them unless a) they get caught, or b) they lose profits. And passive compliance = fraud. __________________ Living is easy with eyes closed. Last edited by warrrreagl; 07-15-2007 at 08:50 AM..