Tilted Forum Project Discussion Community - View Single Post

warrrreagl · 07-14-2007, 11:27 PM

After conferring with Grancey, we have several responses.

Does your question about online shopping have to do with comparing online prices to store prices or simply buying online? We've never had that problem shopping online because the prices are clearly marked from the webpage to the shopping cart to the grand total. However, we do frequently have PLENTY of issues with the shipping and handling charges of online purchases. My main problem is that when the item actually arrives, the shipping they paid for is usually WAY LESS than the shipping they charged us for. They, of course, keep the difference. Once, I ordered something that automatically charged me $5 for shipping and handling, but the box showed that the shipping had actually cost only $1.79. Does that mean the small cardboard box cost $3.21? If so, then why don't stores charge for shopping bags? Where do you go to complain about that?

As for the suggestion that UPC labels may not match exactly - here's what we discovered. Without giving too much away, two of the matching four items were blue and the other two of the matching four items were striped. The blue ones had a UPC number that ended in 803 and the striped ones had a UPC number that ended in 804. These items were mixed together and stacked behind a sign that advertised $8.48 for each item. Does that mean we should assume that sale prices only apply to certain colored items? Of course if we'd checked the UPC ahead of time we'd have noticed different numbers so should we have expected different prices for different colors according to the UPC numbers?

As for the idea that we should have read the fine print on the sale sign, why isn't the fine print as big as the sale price? That sounds deceptive to start with. If the fine print were bigger it would prevent a lot of arguments I'll bet. And where do the sale signs come from? Aren't they pre-printed by the company?

As for the suggestion that the Target Customer Service girl looked up the CD's correct price on her terminal, doesn't that actually support my position that it's a scam? How can the terminals show one price and the scanners show another if they're both scanning the same UPC?

07-14-2007, 11:27 PM	#11 (permalink)
warrrreagl pinche vato Location: backwater, Third World, land of cotton	After conferring with Grancey, we have several responses. Does your question about online shopping have to do with comparing online prices to store prices or simply buying online? We've never had that problem shopping online because the prices are clearly marked from the webpage to the shopping cart to the grand total. However, we do frequently have PLENTY of issues with the shipping and handling charges of online purchases. My main problem is that when the item actually arrives, the shipping they paid for is usually WAY LESS than the shipping they charged us for. They, of course, keep the difference. Once, I ordered something that automatically charged me $5 for shipping and handling, but the box showed that the shipping had actually cost only $1.79. Does that mean the small cardboard box cost $3.21? If so, then why don't stores charge for shopping bags? Where do you go to complain about that? As for the suggestion that UPC labels may not match exactly - here's what we discovered. Without giving too much away, two of the matching four items were blue and the other two of the matching four items were striped. The blue ones had a UPC number that ended in 803 and the striped ones had a UPC number that ended in 804. These items were mixed together and stacked behind a sign that advertised $8.48 for each item. Does that mean we should assume that sale prices only apply to certain colored items? Of course if we'd checked the UPC ahead of time we'd have noticed different numbers so should we have expected different prices for different colors according to the UPC numbers? As for the idea that we should have read the fine print on the sale sign, why isn't the fine print as big as the sale price? That sounds deceptive to start with. If the fine print were bigger it would prevent a lot of arguments I'll bet. And where do the sale signs come from? Aren't they pre-printed by the company? As for the suggestion that the Target Customer Service girl looked up the CD's correct price on her terminal, doesn't that actually support my position that it's a scam? How can the terminals show one price and the scanners show another if they're both scanning the same UPC? __________________ Living is easy with eyes closed. Last edited by warrrreagl; 07-14-2007 at 11:35 PM..