Quote:
|
Originally Posted by ngdawg
Way too many times, they scan the one item that sits on its proper shelf, stick the sign in its frame and the other 300 things surrounding it have nothing to do with the sale. Your cd might not have been included in the sale. Always read the itty bitty print on the signs.
|
The CD was
Queen: Greatest Hits. The sticker price on the item said $13.49. The cardboard sign stuck in the slot for the Queen CD's read
Queen: Greatest Hits on sale for $9.99. It was the only Queen CD they had for sale and there were three of them in the slot.
ngdawg I'm sorry I haven't paid more attention before, but I didn't know you worked at a department store. Which one (something everybody at TFP knows but me)? Does your store have self-checkout? Why don't we have the incorrect scanning EVER occur at self-checkout?
Also, I empathize with you dealing with idiotic customers because I grew up working in my parents' clothing store, so I know how that goes. However, Grancey and I are not space cadets when we shop and we are diligent in following prices and correct items to match the signs, etc. No matter how much we've complained, I can't remember a single time where we had to admit the store was right and that we'd stupidly misread the sign. And Grancey reminded me this happens in grocery stores, shoe stores, crafts stores, etc.
Also, we've always heard that if the item is advertised at a certain price, then the store must sell it to you at that price. And this includes 300 items with the wrong sign in front of it. Is that not correct? If it's not, then stacking 300 "wrong" items behind an incorrect sale sign sounds like a separate scam in itself to me.