Originally Posted by Frosstbyte

My iPod battery has effectively ceased to function after two years. I would much rather walk to my friendly neighborhood electronics store, buy a new battery and be on my way than dealing with sending it in and waiting and then having it come back. People (by that I mean devoted consumers of Mac products) don't seem to be particularly perturbed about it, so I guess it's working for them, as Jetstream observed.

To me it's another of Apple doing things the way they want to do them which makes me pay more and use more time for something that ought to be quick and easy. I guess I'll just have to content myself with that opinion and with buying other products when I can, since I still think it's a bad solution to a straightforward problem.

Again, it's not about spending money, even a lot of money. It's spending extra money to do something I can do myself. It's like the dudes in the bathrooms of swanky clubs and restaurants. I don't need you to open the door. I don't need you to hand me a towel or turn on the faucet. In fact, I'd rather not have you sitting there watching me take a piss and then giving me a dirty look when I only put a dollar in your tip jar.