cyrnel

I've had good and bad luck with HPs. My last one is still serving well. But, their support isn't exactly winning awards. Expect minimum effort on problem solving and a hard push to extend the warranty, months before it runs out, "so the current problem is covered."

Dell gets bonus points for their warranty and call-center support. For just a bit extra they'll provide on-site and guaranteed US-based call centers. I can't yet say if the geography makes a real difference, but the option tipped the balance for a couple of my customers.

As for the toughbook, they are expensive. Way expensive. Unless I were exploring I'd probably buy two Dells for the money.

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There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195