Two weeks ago the Qwest DSL went down and I called them and talked to some guy in India. He repeated what I said and then repeated it back to me and said, "We will work on it." So then I knew never to call them again. I just hung up. The DSL started working again 2 hours later, but who knows how long it was down. If I ask for a day's credit on my bill, then they give it to me, but I forgot to ask him for it, since he didn't really speak English very well and I hung up.
Jonathan
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"We are sure to be losers when we quarrel with
ourselves. It is a civil war, and in all such
contentions, triumphs are defeats." Mr Colton
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