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AVG has been great for me. i think that techy was just looking for something to blame. just about any program that you install on the computer can go bad and cause a crash. just one of those things.
Make sure you have a good firewall i have recently started using comodo after switching from zone alarm and im pretty pleased with it.
If your real paranoid you could get the noscript extension for firefox but at the very least get adblock plus. thats worth while for sure.
If worst comes to worst... and you do get a virus or trojan or something annoying on your computer like that just come to this happy little forum and tell everyone your problems. I personaly almost get a kick out of getting a virus. gives me something to do with my spare time. but.. i dont have anything important at risk on my computer. Most likely someone will be willing to help you figure out how to get rid of whatevers on the computer if a simple antivirus cant do it.
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