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Old 05-22-2007, 09:02 PM   #2 (permalink)
Willravel
... a sort of licensed troubleshooter.
 
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I've never come across tech support that's even adequate. Frankly, I'm very surprised that the 'expert' on the line was able to figure out to update the quickset. (Quickset is used to identify errors and change settings, right?)
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