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Originally Posted by pocon1
ILOW
Reference nosoup's thread about how buyers will lie to your face (or over the phone. And then people want to talk about integrity with their dealings? You have to give a little. And for the record, I treated my customers very well. That does not mean that we did not try to earn a profit.
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To be fair, I have know idea what ILOW means. However, a lie - if that's the word we are going to use, as opposed to "negotiation tactic" - certainly saved me money. I'm more than comfortable with my actions - it saved me a couple hundred bucks, and the dealer approached me.
Salespeople are trained to negotiate - regardless of the verbage you want to use, it is a regularly used technique that not only works, but is often used by both salesmen and customers alike.
Perhaps you should consider climbing down off your soapbox and share some useful information that we (the consumer) might use to get a better price on a vehicle. I certainly understand that you may service your customers extraordinarily well, but the chances of someone from the TFP walking into your dealership and taking money out of your pocket using your techniques are pretty slim. Why not try and help some people out instead of coming off as a self-righteous saleman?