I just submitted a question to
Griffin Technology through their online "Contact Us" link. After submitting the question, I read this screen:
Quote:
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Thanks for writing to us. We do our best to answer all email within 2 business days. If you don't get a response from us within that time, we're either really busy or your question was really hard. Either way, your questions, comments, and feedback are very important to us and we'll be getting back with you as soon as possible.
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(emphasis added)
I nearly fell off my chair. I
love honesty in a company.