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phil, the point is time spent and the hassle of going to a store 3 times and still not having a working mini fridge. Maybe snowultra is not out any cash, but there is value in time spent and frustration incurred.
Not only that, but the fact that snowultra has had a bad experience and has seen fit to post it here where lots of people will see it. Sears has done themselves a disservice because now several people will be less likely to go there in the future. All in the name of what? Saving themselves the hassle of returning the product to the manufacturer, who should be responsible for the defect in the first place. Of course, if the mini fridge in question is a Kenmore, they are probably stuck with the lemon anyway.
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If you have any poo... fling it NOW!
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