Tilted Forum Project Discussion Community - View Single Post - eCollegePC.com Sucks, I need Ethernet and CD Drive Help

dprince · 04-05-2007, 03:25 PM

Okay so about 2 years ago I bought a PC from eCollegePC.com. It was custom built, and it worked fine for about a year and a half. One day the motherboard fried so I sent it back to them to get the motherboard replaced. It came back with the same model motherboard, just new. They didn't finish plugging in the cables so I had to figure out what needed to be plugged in inside the case to get it running.

Great, fast forward 20 days later. The motherboard fries again. So I sent it back and they put in a different model motherboard. I get it in the mail finally after a month of waiting. After turning on the power supply switch in the back, the power supply explodes, there's brief flames and smoke. So I send it back for the 3rd time demanding an entirely new PC.

They hooked me up with a better CPU and better graphics card. So I get it in the mail today (after 4 monthes of not having a PC), and the CD drives, 2 of the 7 USB ports, and Ethernet port all don't work. The machine is running it's just those things do not work.

They said they were unable to install the drivers and whatnot because my Windows XP account is password protected (and they couldn't just email me and ask for it?). So I have probably sent a good 200 emails back and forth (that is not an exageration, I still have all of them saved), and they don't know why I can't get the ethernet port to work so they are mailing me a new one (should be here in 4 days).

They don't have a phone number listed, so I am stuck waiting for their email replys. Does anyone have any ideas as to how I can get these PC parts working?

eCollegePC.com is a discrace to humanity.

04-05-2007, 03:25 PM	#1 (permalink)
dprince Upright Location: New Jersey, USA	eCollegePC.com Sucks, I need Ethernet and CD Drive Help Okay so about 2 years ago I bought a PC from eCollegePC.com. It was custom built, and it worked fine for about a year and a half. One day the motherboard fried so I sent it back to them to get the motherboard replaced. It came back with the same model motherboard, just new. They didn't finish plugging in the cables so I had to figure out what needed to be plugged in inside the case to get it running. Great, fast forward 20 days later. The motherboard fries again. So I sent it back and they put in a different model motherboard. I get it in the mail finally after a month of waiting. After turning on the power supply switch in the back, the power supply explodes, there's brief flames and smoke. So I send it back for the 3rd time demanding an entirely new PC. They hooked me up with a better CPU and better graphics card. So I get it in the mail today (after 4 monthes of not having a PC), and the CD drives, 2 of the 7 USB ports, and Ethernet port all don't work. The machine is running it's just those things do not work. They said they were unable to install the drivers and whatnot because my Windows XP account is password protected (and they couldn't just email me and ask for it?). So I have probably sent a good 200 emails back and forth (that is not an exageration, I still have all of them saved), and they don't know why I can't get the ethernet port to work so they are mailing me a new one (should be here in 4 days). They don't have a phone number listed, so I am stuck waiting for their email replys. Does anyone have any ideas as to how I can get these PC parts working? eCollegePC.com is a discrace to humanity.