I've never heard of a credit card or credit line being due in full after shutting it down-normally the payments continue, you just can't use it. I open and close CC's all the time-never was I told to pay it in full.
You could try another CC like Discover, if you really need one-do you ever get solicitations in the mail at all? Read one or two, especially the fine print; many have a 'transfer balance' offer.
Your debt to credit ratio ideally should be about 25-28%; some banks or lending institutions don't mind a 33% figure. Ask for a copy of your credit report, make sure there's nothing in there questionable and if there is, find out how to strike it from the report.
In the meantime, call them back, ask to speak to a credit supervisor(write down names) and clarify that you don't owe the whole balance at once.
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Don't blame me. I didn't vote for either of'em.
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