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I seem to be on most of their shit lists after a few less than complimentary posts on their customer service forum. No suprise I didn't get the survey.
If it's simply a minimal 1 time charge for a key fob or similar, I'd pay. Getting hacked seriously cut into the fun factor of the game. I'd also be willing to lock my account to a single user license for WoW. A simple one way hash of account name and WoW key ought to be fairly secure and virtually free to implement. A choice between the 2 would be better, yet. Need portability, pay $20 for a key fob.
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