Got the following email from Blizz:
Account Name: xxxxx
Realm: Uldum
Character Names: xxxx,xxxx
Unfortunately, we were unable to verify the loss of the reported character assets. In order to assist you in continuing with normal play, a basic set of Bind on Equip items have been provided for the above list. These items are not bound. They are for you to use, sell or equip as you deem necessary. The upcoming Burning Crusades will afford you and your character new content that will improve your overall gaming experience.
We sincerely apologize for any frustration you may have experienced as a result of this situation, and hope that this will assist you to return to enjoying the game as quickly as possible.
Please remember that restoration is not always guaranteed. While we make every effort to verify your loss there are times where restoration is not possible.
For further information please check our Restoration Policy located at (http://www.blizzard.com/support/wowgm/?id=agm01724p)
Thank you again for contacting us. We hope you continue to enjoy your experience in World of Warcraft!
*** Please do not respond to this email as all conversations on this matter would be best handled online. ***
Which I interpret as "We're using the expansion to clear up our customer service backlog, tough shit."
I've already installed TBC, I love my guild, & I'll be a hypocritical asshole if I don't cancel my account and give Blizzard the virtual bird.
Decisions, decisions