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Xazy · 01-16-2007, 03:33 PM

Well there is a small story to begin with. I have a point credit card, and the company came out with an updated website. When it was just released I went in and wanted to use the site, I placed an order for 2 PSP games, and needless to say when I clicked to send the order in I got a message basically stating that the website was not 100% but click back and try again if it continues to give an error, call us. So I clicked back hit re-send and the order was placed. Right then and there I noticed that instead of 9,100 points being put on hold 18,200 was. So I called up right then and there they apologized, and said they would get the duplicate order removed. Needless to say in the next 8 weeks, I called around 8 times and was told different stories about the points and orders, and finally someone said they couldn’t remove the order, and that when I get the duplicate items, they would ship it back to them at their cost, and my points would be re-credited.

Needless to say that happened that way, and even then it was a hassle for them to give me my point back.

Now here is where the question comes in. They keep sending me more copies of the game. To date I have an extra 50 copies of the games (about 25 each game), that is after sending back the duplicate copies. Now I am ethically challenged. In a normal situation I would call, and mention it, but I never ordered it, and they have been a pain in the ass all along. At the same time legally from my understanding of the law, if I do not order it and they ship it, it is their problem. I am planning on confirming that tomorrow with the NY State Attorney General Office.

I can sell these games easy for $25 a pop if not more on e-bay, yet I am slightly torn. Not torn enough to lose sleep over it though. I have yet t do anything with the games since I was giving a drop of time to see if they would contact me on their own and catch the mistake, instead I just keep receiving more and more in the mail.

So what would you do if this happened to you?

01-16-2007, 03:33 PM	#1 (permalink)
Xazy People in masks cannot be trusted Location: NYC	What would you do? Well there is a small story to begin with. I have a point credit card, and the company came out with an updated website. When it was just released I went in and wanted to use the site, I placed an order for 2 PSP games, and needless to say when I clicked to send the order in I got a message basically stating that the website was not 100% but click back and try again if it continues to give an error, call us. So I clicked back hit re-send and the order was placed. Right then and there I noticed that instead of 9,100 points being put on hold 18,200 was. So I called up right then and there they apologized, and said they would get the duplicate order removed. Needless to say in the next 8 weeks, I called around 8 times and was told different stories about the points and orders, and finally someone said they couldn’t remove the order, and that when I get the duplicate items, they would ship it back to them at their cost, and my points would be re-credited. Needless to say that happened that way, and even then it was a hassle for them to give me my point back. Now here is where the question comes in. They keep sending me more copies of the game. To date I have an extra 50 copies of the games (about 25 each game), that is after sending back the duplicate copies. Now I am ethically challenged. In a normal situation I would call, and mention it, but I never ordered it, and they have been a pain in the ass all along. At the same time legally from my understanding of the law, if I do not order it and they ship it, it is their problem. I am planning on confirming that tomorrow with the NY State Attorney General Office. I can sell these games easy for $25 a pop if not more on e-bay, yet I am slightly torn. Not torn enough to lose sleep over it though. I have yet t do anything with the games since I was giving a drop of time to see if they would contact me on their own and catch the mistake, instead I just keep receiving more and more in the mail. So what would you do if this happened to you?