Everything stated above is really true, but honestly, backing up your important data/programs/whatever is common sense whether you use partition software or not. As I suggested earlier, throw it all on a DVD (or CD, as we don't have any info about the system in question). That makes it impossible to lose, and these disks are a hell of a lot cheaper than an external hard drive. The recommendation for 15 gigs on a C: partition is an absolute minimum, as again we don't know anything about the size of the drive in question. If someone is using partition software, has backed up their data (and, I must add, made the rescue disks the partition software prompts), and reinstalled windows on a small C: partition, once they verify the installation, it is a simple matter to change the size of the partitions as needed. Also, there are a few things you want to dig out of Docs and Settings, such as bookmarks for whatever browser you use, and address lists from your e-mail program.
All this being said, I am no computer expert, but through trial and error, I have learned these lessons. My .02 is that if you can do it without opening the case, it's a solution worth examining.
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"God made man, but he used the monkey to do it." DEVO
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