Alienware is meant for hardcore gamers or powerhouse computers. Which they do a good job at. The computers are good, but I guess the rep doesn't match up.
Dell has always been a good company for me. I use them for the office I run. Great service, and good systems. Though with a business account the office gets a few perks that the normal person may not get.
Sony is famous about the batteries. Those aside, I have a Sony Vaio, and love it. Everyone I know who has one loves it.
IBM is overpriced, but they have some nice built in features, that fit some people. Personally I like the durability, and the biometrics.
The real best answer in my mind is custom build. Unless it is for work, I will only buy laptops. Everything else I would build. You can build a system greater quality then you can buy it and do it for much cheaper. But you have no service plan, which is fine for me, since I do all my own repairs and work. So unless you know someone who can build one for you, and tech support it I would suggest one of those companies.
I have a thing against HP, Compact, and Gateway. Personal preference, along with being asked to work on those systems have given me nothing but hell. HP and Compact are cheaply made and have huge overheating problems in my mind. Their old systems have ruined the company for me, so I am unsure how they stand up now a days.
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