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Originally Posted by NCB
Will, your idealism is very touching, but I think it has more to do with your youth. Not sure what kind of company has a 23 yo as an "upper, upper management" employee, but one day you will learn that no matter how well you pay and treat an employee, they are still not invested into your company. When you deal with good size number of employees, you will have 1, 2, or 3 that will but into you and the company's vision, but the rest will just shit on you when they get the chance. Stick around the business world a while and you'll see what I mean.
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I'm currently responsible for 45 people directly, and about 100 indirectly. I've been working since I was 13, and since I was hired in my current position, our yearly profit has more than doubled - that's probably why I'm Vice President. The company doesn't really have a vision, except to sell products and not hurt anyone...something that everyone can agree on. I've been shit on by bosses since I was 13. I found that bosses that were goal driven, but fair get better results than slave drivers. Also, people who work complain as a rule, and f that complaning is allowed to get out of control then it can be detrimental to the company (apathy is the worst thing for employees). The idea is to control complaining, keeping it to a minimum. How do we do that? We are the closest in our industry to paying our base level employees a living wage (they get $20/hr, and our best competition can barely do $12/hr). That also helps us coax a lot of experienced sales people over from other companies. I would feel badly about it, except I know the other company can afford to pay them better but they just don't.
Let me ask you this: are you more likely to do good work where you're not happy or where you are happy? It's a little more complicated than that, but I found it's the perfect place to start when considering employee potential. It may be niave, but it's working really well for us, as even correcting for income, we are more efficient than our competition.