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I had a problem with my original x-box console. Thankfully it spazzed out under warranty and was able to get it shipped out and fixed.
The tech guy told me that they've had quite a few complaints from the "first round" of x-box consoles and they're not sure why.
I shipped mine back and got it back no problems at all. Of course, I'm here in the United States, not too sure about crossing international borders and such, but it seems to me it would be wiser to ship it back to Microsoft and let them sort out the problems.
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No signature. None. Seriously.
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