Turning with arrow keys instead of strafing makes me cry. Seriously. That's really really bad.
Heigan is one of those fights where you just have to wipe a lot as people learn to DDR. I think it took us about 3 nights. First there were 5 people, then 10 or 15, then when we got about 20 people staying up for most of the fight is when we started killing him. As long as the MT, a few good healers, a cleanser and several good DPS can keep themselves up, you can kill him, as he has dick all for HP (1.6M or so). After a month or so of farming him, we're finally getting 30+ to survive to the end, but it's been a long process. One of my guildmates on a 1% wipe where he was the only person up on the dance made a video showing all the splash zones and where to run. I'd be happy to host it if you'd like.
When done right, movement fights are really the coolest-looking and most fun fights in the game, in my opinion. The first time we downed Thaddius I remember being amazed at how cool it looked to have waves of people moving back and forth. Heigan has always been one of my favorite fights in the zone, too. The eyestalk port tube is really the only poorly designed part of the encounter, but I quite enjoy the dancing aspect of the fight.
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