It does all come down from the managment. The lax employee will not learn to do the job efficiently if no one shows them how to do it. They won't bother learning it until someone shows them that their job is on the line. Shouldn't be any place for someone who doesn't give their share.
Incompetancy and apathy indicate that they are in the wrong profession. Either inspire them to pursue their dreams on their own, or politely kick them out the door.
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"Sometimes I have to remember that things are brought to me for a reason, either for my own lessons or for the benefit of others." Cynthetiq
"violence is no more or less real than non-violence." roachboy
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