|
I had a woman yell at me through the drive-thru window because she wrote "please check ID" on the back of her bank card. The thing is, it's the kind that has her picture on the front. Legally, however, putting those words on the back of the card compells me to check her ID.
She kept yelling at me that her picture was on the front. I told her I saw that, but I had to check ID because it was her wish, as the cardholder, to have her ID checked. She yelled again, "it's MY PICTURE on the front of the damn card!" To which I replied, "and the writing on the back indicates that you desire an extra measure of security protection. For the protection of the card, I cannot process the transaction without seeing the ID it clearly demands."
So she huffs, and is cursing to herself, and pulls out her ID and slaps it agains the glass of the drive-through window. I immediately hop into "super-friendly" mode, say "thank you very much, Mrs. Lastname, you're all set to go now, and you have a very wonderful day." I had already started sliding her items through the drawer, and she sat there motionless, looking severely pissed off, for a good 5 or 7 seconds. Man, I love using kindness to fuck with assholes. It's the sweetest (literally) revenge there is- because they've got NOTHING on you.
|