I'm a waitress at a restaurant called "the Dros" and i pride myself on giving the best customer service to all customers who walk into the restaurant on my shift even if i don't end up serving them...so much so infact that i have a few regulars who always ask to be served by me and who are disappointed when i don't work...
so, the last time i worked, i got a table of 21 people(4 families). they came from inland and it was their first time in port elizabeth. they knew absolutely nothing about the place and had just come for a quick lunch after they were at the oceanarium. they had not organised any accomodation whatsoever. they had no idea where anything was or where they were to stay for the week that they were here.
so me, being the helpfull waitress that i am, phoned all the hotels and holiday stay places in the area, got them to fax through their price lists so i could give them a choice, got them a local map of the area and in addition to the excellent service and the map,verbally gave them directions to the place they finally decided to stay at.
my manager called me the next day to say they came back and asked for me but i was off that day. they said i was the most helpfull and friendliest waitron they have ever been served by and would definately be coming back to the restaurant.
let me not forget to mention the R300 tip i got off an R800 bill...i was quite chuffed with myself
