grumpyolddude

I'm at work now, the problem is with my home system. If I get the chance to check it out this evening, I post my findings.
thanks
(9:50 pm)
This is the System event record:
"The Print Spooler service terminated unexpectedly. It has done this 902 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service."
followed by:
"The Print Spooler service entered the running state."

msconfig says the spooler is runnig. I'm going to try installing the software again, and report back!
(12:10 am)
the event viewer shows an excess of 900 instances of the print spooler failing over the past few days, and an equal number of restarts.

The spooler was being reported as started and running, so I've been attempting to install the software... for the past 2+ hours. I'm running the lastest download from HP. My results thus far:
"remote procedure call failed."
"RPC server unavailabel"
"remote procedure call failed"

Interestingly, although I've downloaded the software HP offers for WinXP, I get several warnings that I'm installing software that hasn't passed logo testing.

I'm tired, pissed off and not nearly drunk enough.... I'm done for tonight!