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Originally Posted by cj2112
ALWAYS ALWAYS ALWAYS ask them to keep the old parts so you can see them. Did I say always?
Of course this is a large part of the reason I do my own auto repairs.
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The Cuban guy my mom used to take her car to always gave her the left-over parts in a box. I thought this was kind of silly, but now I realise he was just proving his honesty.
(Come to think of it, my dentist does the same thing except last time when the tooth was in too many pieces. But I got to look at it at least.)