This does make me wonder if I was ever ripped off on my changes.... you know getting the ceapest shit possible when I always order Synthetic.
There's ripoffs everywhere, you just have to pay attention, ask questions and be firm..... it's YOUR money you are spending, they WORK for you the customer and you have every right to make sure the job is done to your liking.
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Originally Posted by cj2112
ALWAYS ALWAYS ALWAYS ask them to keep the old parts so you can see them. Did I say always?
Of course this is a large part of the reason I do my own auto repairs.
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I did that once and the place said "we threw ir away.... it was so bad." To which my reply was, "well, when I see the part I'll make sure you get paid."
They found the part..... it took them quite awhile and I do believe I saw my car up on lifters again..... but they truly found it......
My belief is if the mechanic allows you to go see the problem, shows it to you, and explains in detail what he needs to do.... you have a great mechanic.... it is that reason I love PEP BOYS never have a problem and they seem to always show me exactly what I need done and I can watch out the window and see them doing it.