CaliLivChick, it's odd the VPN connection would cause your net connection to go down. If you ran everything through a VPN router/device it might be less odd. In this case I think "odd" means not enough information or I don't understand the problem.
My comprehension is fertilized this morning (cough) so I'm not quite sure about a couple specifics:
Quote:
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Last week, we had a thunderstorm, and that day, I had to restart the network a few times (unplug and replug the power to the cable modem, router, and computers, in that order), but only seemed to have problems when I would connect to the VPN that is needed to get on the servers in the main branch of my company.
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Do you mean your entire home network would experience the problems or just the computer using the VPN?
If just the VPN computer, would the other computer then be able to connect to the VPN? Would it then also have the problem?
Edit: Nevermind if it isn't important to you. Sounded like you were curious. As X said, sometimes it's magic (transient or incredibly hard to duplicate). Sometimes it's just not worth the time to figure out. (Of course that judgement may be different between you and a support tech with 5 calls in queue.)
"Have you tried turning the power off and back on again?"
"Call back after you've re-installed Windows and your applications."