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My 3, 6, and 9yr old children each know how to dial 911 and under what circumstances they're expected to do so. We haven't had any problems with them trying to dial prank calls because I believe we've helped them to understand the severity and importance of the 911 system. I'd never considered that I could lie on the floor having a heart attack (runs in the family) and NOT get help. My 3yr old is very verbose (didn't fall far from the tree, did he?!) but how would he respond in an actual emergency? I can definitely see him fidgeting, not knowing what to say, possibly even giggling in nervousness, and hanging up if he encounters resistance... Scary, scary thought. Honestly, I don't think the media has given us enough information on this case for me to decide what I think about this operator in particular. But I know how I FEEL! Someone had better believe my babies if they call in for me! :-)
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