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So... a little boy with no phone skills (in shock, perhaps? My phone skills would disappear in such an instance, too!) calls 911, no one takes him seriously, and his mother dies. Hopefully the dispatcher isn't at their post throughout the investigation. Hopefully some scrutiny of ALL current emergency call center personnel is in order. Time to re-train. Everyone.
About a year ago, a couple of police officers showed up at the front desk where I worked. arently a fax machine had dialed 911. A fax machine that I wasn't even aware we had. They were checking to be sure there weren't any problems. It was a bit of a nuisance at the time since things were busy in the office, but in light of this story, I am comforted that they came.
If the address can be tracked, someone should go. Everyone should go. Fire truck, ambulance, and police. If they're not needed, charge someone with a hefty fine (yes, even companies whose fax machines mess up) If they don't have the resources to send everyone, send a couple of cops with Emergency training. They could call for backup.
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"Sometimes I have to remember that things are brought to me for a reason, either for my own lessons or for the benefit of others." Cynthetiq
"violence is no more or less real than non-violence." roachboy
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