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Originally Posted by fightnight
I think that when it's obviously young children, there should be some sort of obligation to send at least an office to guage the seriousness of the situation in case the child get intimidated on the phone and is unable to convey the seriousness of the situation.
http://www.cnn.com/2006/US/04/10/cal....ap/index.html - CNN article. |
Bingo - call it laziness, stupidity, willful disregard, whatever, that operator messed up big time.
This is a small child - you cannot make any assumptions about the call without at least sending someone to check it out.