maleficent
I think in your situation that girl was crying just to get off the hook of learning the software and was definitely wasting your time. However, I don't think crying at work is wrong or bad at all (unless, you know, you're wailing at the top of your lungs or disrupting your co-workers in the process.) If someone cries at work they should excuse themselves to the bathroom... but in no way should they be disiplined or written up for it. Crying is a natural way of letting go of stress but it does make people around you uncomfortable so doing it in privacy would be a good idea. So, yeah, I think crying at work is a normal, natural and healthy thing to do (just make sure you're away from your co-workers!)