Tilted Forum Project Discussion Community - View Single Post - The most ridiculous thing you've ever heard from a customer

cowudders14 · 03-17-2006, 11:04 AM

Possibly my best story comes from when I worked in a petrol station. 6 pumps. It was quite busy and all pumps were in use with a queue down the road. I'm in high speed mode but still being careful and making sure I look at every customer before authorising their pump. I'm glad I did.

On pump 4 was a guy, leaning on his car, holding the nozzle in the same hand as a lit cigarette, and chatting on his mobile with the other hand. Instead of starting his pump I quickly stopped all other pumps in the station and fired up the PA. On all pumps. "Would the man on pump 4 please extinguish his cigarette and switch off his mobile phone. I apologise to everyone else who has just had their pump stopped. When it is safe again I'll re-start them.

This guy then started yelling and waving at me, and calling me every name under the sun. I think he got the message when I just ignored him, and the full shop and the full forecourt were all staring at him with a "stop delaying me you dimwit" face on.

I fired up the PA again and repeated mostly the same thing, and he then threw the nozzle on the floor and drove out, tyres screeching, still on his mobile and still smoking!

My colleague went out and checked the pump and I re-started the other pumps, while virtually everyone else burst out laughing!

03-17-2006, 11:04 AM	#45 (permalink)
cowudders14 Bringer of good Moos... Location: Midlands, UK	Possibly my best story comes from when I worked in a petrol station. 6 pumps. It was quite busy and all pumps were in use with a queue down the road. I'm in high speed mode but still being careful and making sure I look at every customer before authorising their pump. I'm glad I did. On pump 4 was a guy, leaning on his car, holding the nozzle in the same hand as a lit cigarette, and chatting on his mobile with the other hand. Instead of starting his pump I quickly stopped all other pumps in the station and fired up the PA. On all pumps. "Would the man on pump 4 please extinguish his cigarette and switch off his mobile phone. I apologise to everyone else who has just had their pump stopped. When it is safe again I'll re-start them. This guy then started yelling and waving at me, and calling me every name under the sun. I think he got the message when I just ignored him, and the full shop and the full forecourt were all staring at him with a "stop delaying me you dimwit" face on. I fired up the PA again and repeated mostly the same thing, and he then threw the nozzle on the floor and drove out, tyres screeching, still on his mobile and still smoking! My colleague went out and checked the pump and I re-started the other pumps, while virtually everyone else burst out laughing! __________________ Moo! I'm mooey! Last edited by cowudders14; 03-17-2006 at 11:24 AM..