Tilted Forum Project Discussion Community - View Single Post - The most ridiculous thing you've ever heard from a customer

aberkok · 03-16-2006, 06:22 AM

I'm not posting this to be a killjoy, just to share one of the main things I've learnt over 4 years in retail: that we are our customers. This thread brings to mind "let he who is without sin cast the first stone." I've been with most of my colleagues at work in situations where they've revealed themselves to be lousy customers.

I just don't like feeling like there's a fundamental divide between us and people across the counter/other end of the phone, and it's important to understand where they come from and not look down on them. I'm catching the odd whiff of snobbery and lack of understanding.

With that out of the way (but not forgotten please), I work at a print music store...

"tell me... (in a condescending voice)... where IS Beethoven if not in between Bach and Bartok!?"

03-16-2006, 06:22 AM	#16 (permalink)
aberkok “Wrong is right.” Location: toronto	I'm not posting this to be a killjoy, just to share one of the main things I've learnt over 4 years in retail: that we are our customers. This thread brings to mind "let he who is without sin cast the first stone." I've been with most of my colleagues at work in situations where they've revealed themselves to be lousy customers. I just don't like feeling like there's a fundamental divide between us and people across the counter/other end of the phone, and it's important to understand where they come from and not look down on them. I'm catching the odd whiff of snobbery and lack of understanding. With that out of the way (but not forgotten please), I work at a print music store... "tell me... (in a condescending voice)... where IS Beethoven if not in between Bach and Bartok!?" __________________ !check out my new blog! http://arkanamusic.wordpress.com Warden Gentiles: "It? Perfectly innocent. But I can see how, if our roles were reversed, I might have you beaten with a pillowcase full of batteries."