Tilted Forum Project Discussion Community - View Single Post - The most ridiculous thing you've ever heard from a customer

sunkssd · 03-16-2006, 06:18 AM

I used to work at the service desk at Meijer.

Me: How can I help you today?
Her: You overcharged me for this, it was supposed to be $25 (she points to a 27" tv).
So I check her receipt, knowing it's not $25 dollars. I call back to the electronics section and they tell me that the sign was for a vcr, on the opposite side of the aisle.
Me: I am sorry ma'am, but the $25 item was a vcr, not the tv.
Her: No it wasn't. It was right underneath the sign. I'll prove it.
So we walk back to the aisle and she shows me the sign.
Me: Ma'am that sign is for a vcr, the vcr that is right above the sign.
Her: You moved it. It was right over here! (as she points to where the tvs were).
Me: Ma'am, but the sign says VCR on it.
Her: You made a new sign then and had your little lackeys put it up before we got back here!

She stormed out...without the tv or a refund.

03-16-2006, 06:18 AM	#15 (permalink)
sunkssd Upright Location: MI	I used to work at the service desk at Meijer. Me: How can I help you today? Her: You overcharged me for this, it was supposed to be $25 (she points to a 27" tv). So I check her receipt, knowing it's not $25 dollars. I call back to the electronics section and they tell me that the sign was for a vcr, on the opposite side of the aisle. Me: I am sorry ma'am, but the $25 item was a vcr, not the tv. Her: No it wasn't. It was right underneath the sign. I'll prove it. So we walk back to the aisle and she shows me the sign. Me: Ma'am that sign is for a vcr, the vcr that is right above the sign. Her: You moved it. It was right over here! (as she points to where the tvs were). Me: Ma'am, but the sign says VCR on it. Her: You made a new sign then and had your little lackeys put it up before we got back here! She stormed out...without the tv or a refund.