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OK, this is backwards since I was the customer and the clerk was the idiot, but it's still one of the dumbest conversations I've ever been involved in.
I was at Babys R Us to get a specific lamp. I could only find the floor model so I took it up to the furniture desk to see if I could buy that one. They wouldn't sell it to me since it wasn't a discontinued item. Ok, whatever, so I how do I get this lamp. They sent me over to the manager of the department (!) where I had the following conversation:
Me: Hi, the ladies at the desk sent me over to find out about getting this lamp.
Her: Oh, I think we're out of stock on that one. Let me check the back.
[pause for 15 second delay for her to walk to the doors and back out before the doors can even close]
Her: Sorry, it does look like we're out. I can special order it for you.
Me: Ok, how long will that take?
Her: 2 to 4 weeks.
Me: Wow, that's quite a while. How long until you get another shipment of these in?
Her: The truck should be here in the morning.
Me: Do you think there will be any of these lamps on it?
Her: There should be. I know we've asked for quite a few.
Me: So I could special order this and wait 2 to 4 weeks or just come back tomorrow?
Her: Well, I guess you could do that, but I really should special order this for you?
Me: Why?
Her: So that we can get your order tracked in the system. Look, sir, do you want to order this or not?
Me: No thanks, I'll just come back tomorrow.
My father-in-law was with me and laughed the whole way home. I stopped by the next afternoon and got the lamp. It was burning brightly in my son's room when I left for work this morning.
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