Tilted Forum Project Discussion Community - View Single Post - The most ridiculous thing you've ever heard from a customer

NoSoup · 03-15-2006, 03:59 PM

I'm not certain of the specifics, but from what I recall, I was trying to get a mortgagee clause faxed to me...

After my fourth request over several days without recieving it, I called up and spoke to their assistant - a younger sounding girl, I could actually hear her cracking and chewing her gum on the phone. I asked that she fax it over as soon as I got off the phone with her.

A few minutes later, I get a fax - with a big blank square that covers the area that had the pertinent information - with my fax number written on it.

I call her back, and ask her to refax it. I told her that I believe she had faxed it with a Post-It note attached to it.

Exasperated, she replies 'Just take if off!"

03-15-2006, 03:59 PM	#6 (permalink)
NoSoup Non-Rookie Location: Green Bay, WI	I'm not certain of the specifics, but from what I recall, I was trying to get a mortgagee clause faxed to me... After my fourth request over several days without recieving it, I called up and spoke to their assistant - a younger sounding girl, I could actually hear her cracking and chewing her gum on the phone. I asked that she fax it over as soon as I got off the phone with her. A few minutes later, I get a fax - with a big blank square that covers the area that had the pertinent information - with my fax number written on it. I call her back, and ask her to refax it. I told her that I believe she had faxed it with a Post-It note attached to it. Exasperated, she replies 'Just take if off!" __________________ I have an aura of reliability and good judgement. Just in case you were wondering...