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Old 03-09-2006, 05:46 PM   #3 (permalink)
Jack1.0
Tilted
 
Thanks Crynel, it sounds like my program would be better off spending the money on the data recovery services and user education. In this case the user told us that he thought that the Desktop (where he kept all of his folders) was automatically backed up to the network. We have never made such claims and have always instructed users to utilize their network drive for working copies and our document management system for released files.
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Jack1.0
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I've learned to embrace my inner Geek.
I haven't found anything else I'm good at.
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